pinoy88 Privacy Policy

1.1 pinoy88 operates the online gaming and sports betting platform available at pinoy88.vip, offering Filipino players access to slots, live dealer games, bingo, sabong, and sports betting, among other products.

1.2 This Privacy Policy applies to all personal data collected by pinoy88 in connection with your use of the platform, including data collected through the website, mobile platform, customer support channels, and any other touchpoints through which you interact with pinoy88.

1.3 This Privacy Policy should be read alongside the pinoy88 Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.

1.4 If you have any questions about this Privacy Policy or how pinoy88 handles your personal data, please contact our Data Protection Officer using the details provided in Section 14 of this Policy.

2.1 For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, pinoy88 is the personal information controller in respect of the personal data it collects and processes in connection with the operation of the pinoy88 platform.

2.2 As personal information controller, pinoy88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law.

3.1 pinoy88 collects the following categories of personal data from players and platform visitors:

3.2 pinoy88 does not collect sensitive personal information as defined under the Data Privacy Act of 2012 unless it is strictly necessary for compliance with legal obligations, such as anti-money laundering regulations, in which case such collection will be carried out with your explicit consent or as otherwise permitted by law.

4.1 pinoy88 collects personal data through the following means:

• Direct interactions – data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies – data collected automatically when you access the platform, including cookies, web beacons, server logs, and similar tracking technologies;
• Third-party sources – data received from payment processors (such as GCash and PayMaya), identity verification providers, fraud prevention services, and regulatory bodies where permitted by law.

4.2 Where pinoy88 receives personal data about you from a third party, we will inform you of this within a reasonable period and in accordance with applicable law, unless doing so would prejudice an ongoing fraud investigation or legal proceeding.

5.1 pinoy88 uses your personal data for the following purposes:

• To create and manage your pinoy88 account and verify your identity and age (21+ requirement);
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• To provide customer support and resolve disputes through our 24/7 live chat and email channels;
• To comply with anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations under Philippine law;
• To monitor gameplay and account activity for responsible gaming purposes, including detecting signs of problem gambling;
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the platform;
• To send you transactional communications, such as deposit confirmations, withdrawal notifications, and security alerts;
• To send you marketing communications about pinoy88 promotions, bonuses, and new games, where you have provided consent or where we have a legitimate interest to do so;
• To analyse platform usage and improve the pinoy88 user experience for Filipino players;
• To comply with any applicable legal or regulatory obligation.

6.1 pinoy88 processes your personal data on the following legal bases as provided under the Data Privacy Act of 2012:

• Contractual necessity – processing required to perform our contract with you, including account management, payment processing, and customer support;
• Legal obligation – processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and responsible gaming requirements;
• Legitimate interests – processing carried out for pinoy88's legitimate business interests, such as fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights;
• Consent – processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7.1 pinoy88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Privacy Policy:

• Payment processors – GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals;
• Identity verification providers – third-party KYC and age verification services used to confirm your identity and eligibility to use the platform;
• Fraud prevention services – providers of fraud detection and risk management tools used to protect the integrity of the pinoy88 platform;
• Regulatory and law enforcement authorities – government agencies, regulators, and law enforcement bodies where disclosure is required by applicable Philippine law or a valid legal order;
• IT and hosting providers – third-party service providers who host and maintain the pinoy88 platform infrastructure, subject to strict data processing agreements;
• Professional advisers – lawyers, auditors, and other professional advisers where necessary for the conduct of pinoy88's business.

7.2 All third parties with whom pinoy88 shares personal data are required to process such data in accordance with applicable law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

8.1 pinoy88 uses cookies and similar tracking technologies to enhance your experience on the platform, to analyse platform usage, and to support fraud prevention and security functions. The following types of cookies are used:

• Strictly necessary cookies – essential for the operation of the platform, including session management and security functions. These cannot be disabled.
• Functional cookies – used to remember your preferences, such as language settings and game display options, to personalise your pinoy88 experience.
• Analytics cookies – used to collect aggregated, anonymised data about how players use the platform, helping pinoy88 improve its services.
• Marketing cookies – used to deliver relevant promotional content about pinoy88 offers. These are only set where you have provided consent.

8.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the pinoy88 platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the site.

9.1 pinoy88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

9.2 In general, pinoy88 applies the following retention periods:

• Account and identity data: retained for a minimum of five (5) years following account closure, in accordance with AML and KYC regulatory requirements;
• Financial transaction records: retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications: retained for two (2) years from the date of the interaction;
• Marketing preference data: retained until you withdraw consent or close your account, whichever is earlier.

9.3 Where personal data is no longer required for any lawful purpose, pinoy88 will securely delete or anonymise it in accordance with our data destruction procedures.

10.1 pinoy88 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• AES-256 encryption for data stored on pinoy88 servers;
• TLS encryption for all data transmitted between your device and the pinoy88 platform;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing of the pinoy88 platform;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Staff training on data privacy and security obligations.

10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pinoy88 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

11.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pinoy88:

11.2 To exercise any of the above rights, please contact the pinoy88 Data Protection Officer using the details in Section 14. pinoy88 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two (2) months, in which case pinoy88 will notify you of the extension and the reasons for it.

12.1 The pinoy88 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. pinoy88 does not knowingly collect personal data from individuals under the age of 21.

12.2 If pinoy88 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete the personal data, and return any deposits made to the payment method used.

12.3 If you are a parent or guardian and believe that your child has registered for a pinoy88 account, please contact our support team immediately via live chat or by emailing [email protected].

13.1 pinoy88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Privacy Policy will always be available on this page, with the "Last Updated" date revised accordingly.

13.2 Where changes to this Privacy Policy are material, pinoy88 will notify registered players by email or via an in-platform notification prior to the changes taking effect. Your continued use of the pinoy88 platform following notification of any material change constitutes your acceptance of the updated Privacy Policy.

13.3 We encourage you to review this Privacy Policy periodically to stay informed about how pinoy88 is protecting your personal data.

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pinoy88, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly from the pinoy88 platform – average response time under 2 minutes
• Email: [email protected]

14.2 When submitting a data privacy request, please include your registered account username, a clear description of your request, and any supporting information that may assist pinoy88 in processing your request efficiently.

14.3 If you are not satisfied with pinoy88's response to your data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

This Privacy Policy was last reviewed and updated in January 2026. pinoy88 is committed to maintaining the highest standards of data privacy for all Filipino players.